Work in Progress
- Today the team continued to troubleshoot the cluster issues.
- The team tried several troubleshooting steps including:
- Scaling the cmis pods
- Scaling the operator
- Deleting and restarting pods in a crashloopbackoff
- While the CPE pods did come back, they began to experience issues later in the session.
- The errors persisted and the team grabbed multiple logs from today’s session.
Currently Tracking
- The team thinks that there are underlying issues with the cluster that are unrelated to FileNet.
- The client's team noted they have a team member who they could work with to assist with troubleshooting the cluster and possibly join a future session.
- We will continue to work closely with IBM support and have provided them logs of today’s session.
Next Steps
-
The team will continue working to resolve the cluster issues in the next session.
- ibm-client-engineering/solution-filenet-aws
- This flight log is being submitted via PR "10/10/2023 Documentation"
Tracking
Cases open: 2
- Case TS014348824
- Case TS014370797
Cases closed: 1
- Case TS014232963