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IBM OpenPages with watsonx

OpenPages watsonx Assistant

Build a personalized assistant that can converse with users in natural language with document search capability (RAG). Incorporate Internal Audit methodologies and OpenPages user guide knowledge into OpenPages via watsonx Assistant. Oftentimes, businesses struggle with overburdening their call centers and/or training their chatbots with applicable information, this solution tackles both issues.

  1. It answers questions more effectively, leading to less calls to your customer service agents.
  2. Instead of manually programming FAQ, allow your chatbot to answer any question using the power of generative AI.
  3. Give your Assistant publicly existing information so that it can reference actual material for your users to check out.

Working In The Open

The Flight Path approach embodies IBM Client Engineering's dedication to transparency and collaboration, which is evident through the creation of this accessible repository that showcases real-life customer experiences. By sharing this knowledge, IBM aims to develop user-friendly and scalable landing zones that encourage the adoption of IBM Technology while prioritizing innovation and user experience. This repository represents IBM Client Engineering's commitment to working in the open, where stakeholders and interested parties can participate, provide feedback and benefit from collective knowledge.

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