Work In Progressโ
- Last Friday (6/23/23) the customer's team encountered an error while testing file transfer in Sterling.
- The error indicated a 400-status code, which typically means an invalid request from the client (Sterling) to the server (S3).
- The error message specifically mentions that requests specifying server-side encryption with AWS KMS managed keys require AWS Signature Version 4 and the S3 PUT service failed.
Trackingโ
Our team has opened a ticket (TS013430052) and are working closely with the Dev team to troubleshoot this issue.
Cases open: 1
- Case TS013430052
Cases closed: 5
- case TS012906539
- case TS013042929
- case TS012831699
- case TS012704616
- case TS012702956
This flight log is being submitted via PR "06/27/2023 Documentation".